The hotel has 152 rooms that are comfortable to tourists while on their safaris in Uganda and have good facilities. There are 13 suites one being presidential and it is where Queen Elizabeth II of the United Kingdom spent her four nights during CHOGM 2OO7. The hotel rooms have a satellite TV, air conditioner, internet access, Voice mail and there are en suite facilities.

The hotel has an architectural art design that shows the beauty of Uganda and it is around the water theme which enables the presence of the nice gardens at the hotel. The hotel has a n international conference Centre, nice gardens, a well-equipped spa, three restaurants, swimming pool, rock built water falls, cocktail bar, lounge, Dining area, Hair and beauty salon, studio for nice photos, secure car parking, safe security, Business Centre, craft shop, wedding plan services, kiosk and so many others.