Refunds / Cancellation Guidelines for Gorilla permits in Uganda Rwanda
50% tracking fee shall be refunded by UWA, if the visitor fails to track due to illness, this will be at recommendation of the Warden in Charge and this clause only applies to visitors who have already tracked BINP or MGNP.
Visitors who fail to track the gorillas (MGNP) as a result of their movement to the neighbouring country shall receive a full refund on their permits. However, those who would have tracked the whole day and failed to view the gorillas for one reason or another will be refunded 75% of the tracking fee. All refunds shall be affected through the Reservation Office at UWA Headquarters in Kampala.
UWA will retain the following percentages upon cancellations;
- 0 – 8 days to tracking date – no refund
- 9 – 45 days to tracking date – 75% (25% refund to client)
- 46-90 days to tracking date – 50%
- 91 days and above to tracking date – 25% (75% refund to client)
Any refund to be made on the 30% deposit shall be at the value of the permit.
Permits must be sold at face value, whoever sells at higher value will be penalized.
Primary sale of permits by individuals or tour companies anywhere is illegal. All permits MUST be sold by Uganda Wildlife Authority only.
Payment for gorilla permits must be made directly to Uganda Wildlife Authority.
1 Day Rwanda Gorilla Tour; is designed to enable time constrained Rwanda safari undertakers also to have an opportunity to track the critically endangered mountain gorillas.
2 Days Rwanda Gorilla Safari Adventure; Meet our guide and exchange greetings after your breakfast from your lodge and then transfer to Volcanoes national park head offices.
3 Days Gorilla Safari to Volcanoes National Park; On arrival at Kanombe-Kigali International Airport you will meet our guide and then take Kigali city excursion to Rwanda Memorial Genocide.
4 Days Rwanda Gorilla Trekking Tour; This Rwanda Gorilla Tour takes you for a 4 days mountain gorilla trekking tour in the Parc National des Volcanoes of Rwanda.
4 Days Rwanda Adventure Safari; exposes you to the climbing of Karisimbi Volcano 4,507m which is the highest point in Rwanda and the 6th in Africa thus giving you great views.
5 Days Rwanda Gorilla Tour; safaris involves chimpanzee trekking and Canopy walk in Nyungwe forest National Park, gorilla trekking and Dian Fossey hiking in Volcanoes National Park.
5 Days Rwanda Gorilla Trekking; At arrival you will be picked from the airport by our company representative who will transfer you to Parc Nationale des Volcanoes.
6 Days Rwanda Gorilla Safari; includes gorillas, cultural encounters, Recreation, Chimpanzee trekking and canopy walk in Nyungwe forest. You will encounter Kigali.
3 Days Uganda Bwindi Gorilla Trekking Safari; Entebbe/Kampala-Bwindi Gorilla Park From your hotel of residence, after breakfast our English driver guide will pick you from.
3 Days Gorilla Safari to Mgahinga National Park; Setting off from Kampala to Kisoro which is approximately 540 km from Uganda’s Capital city after being briefed about the safari.
4 Days Bwindi Gorillas Safaris & Mburo Tour; begins and ends in Kampala. The safari takes you to Lake Mburo National Park which is situated between Mbarara and Masaka in Western Uganda.
5 Days Bwindi Gorilla Tour & Kibale Chimps Trek; will start and ends in Kampala.You will first tour in Kibale because that it is one of Uganda’s enchanting forested parks having 766 km2 with.
7 Days Rwanda Gorilla Safari; safari exposes you the rich wild game of Akagera National Park including Giraffes, Elephants, Buffalo, Zebra, Antelopes among others.
8 Days Rwanda Gorilla Safari; gives a cross sectional encounter of Rwanda as a safari destination. It involves exploring the city of Kigali – one of the fancy cities in the region.
9 Days Rwanda Gorilla Safari; is designed to enable you explore the wildlife, culture, primates and scenic offerings of Rwanda as a safari destination. This 9 days Rwanda safari involves Kigali city tour.
10 Days Rwanda Gorilla Amazing Safari Tour; 10 Days Gorilla Trekking Tour in taking you to all Rwanda national park and cultural places.
6 Days Uganda Gorilla Safari & Chimpanzee Trek; This Uganda Tour starts and finishes in Kampala. The tour takes you to Bwindi Impenetrable Forest, Southwestern part of Uganda.
7 Days Chimps & Gorilla Safari in Uganda; Depart from Kampala by road and head south-West to Bwindi Impenetrable National Park. You will have a short stop at the Equator.
10 Days Uganda Gorilla Safari Tour; is designed to bring out the best in the famous Uganda safari parks of Murchison falls National Park, Kibale Forest National Park, Queen Elizabeth NP.
11 Days Uganda gorilla wildlife and cultural safari; is structured to help you gain an insight of the wildlife, gorilla and cultural and scenic attractions of Uganda. It covers the Uganda’s.
12 Days Uganda Wildlife and Cultural safari; is a unique tour that opens you to the virgin wilderness of Kidepo National Park where the game is alive and enchanting in its natural environment.
12 Days Uganda Primates Tour – National Park Safaris; You will leave from Kampala to Lake Mburo National Park which is located in the Southern part of Uganda. Before you reach the park.
13 Days Uganda Gorilla Wildlife and Cultural safari; is a blend of wildlife, culture, scenery and gorillas. It brings out the best of Lake Mburo National Park well known for its horseback safaris.
14 Days Uganda Gorilla Safari; is a blend of Uganda’s wild game, Primates, adventure, culture coupled with great scenic views. It involves encountering Kampala city.
15 Days Uganda Gorilla, wildlife & Cultural safari; is one of those comprehensive Uganda safari packages that you can ever have. It gives you an opportunity to explore 3/4 of Uganda.
16 Days Uganda Gorilla Safari Tour; is a detailed package that involves adventure, culture, wildlife, scenery, Chimpanzees and Gorillas. It takes you through the cosmopolitan city of Kampala.
17 Days Uganda safari; entirely comprises of adventure, sightseeing, cultural, wild game and Chimpanzees. It takes you through the adventures of the Victoria Nile at Jinja.
18 Days Uganda safari incorporates gorillas, Chimpanzees, culture, wildlife and scenery. It includes encountering the heritage of Kampala city, adventures of River Nile, Rhinos in Ziwa sanctuary.
19 days Tour to uganda National Parks – Uganda Safaris to Uganda National Parks; This Uganda Tour begins and ends in Kampala. The tour takes you to Murchison Falls National Park.
21 Days Best of Uganda safari; is a comprehensive package that gives an all-round safari across Uganda. It takes you through the adventures of River Nile in Jinja including white water rafting.
3 Days Nyiragongo Mountain Hiking Safari in Congo; Standing at an elevation of 3,470m above sea level, Nyiragongo Volcano is part of the Great Virunga massif that comprises of.
3 Days Congo Mountain Gorillas; is short Mountain Gorilla Safari package that allows you to explore these World’s critically endangered species in the dense forest tract of Virunga NP
3 Days Congo Eastern Lowland Gorilla Safari; offers an encounter with the largest remaining section of the Eastern Lowland Gorillas in the world thriving in Kahuzi Biega National Park.
5 Days Gorilla Safari in Congo & Nyiragongo Volcano Climbing; is blend of Primate watching and Adventure. In fact, the Safari features two of the most popular Africa Safari activities.